However, there are other ways to keep your VoIP system working with the internet. Disaster recovery is imminent when setting up a VoIP system to ensure that all calls can be routed to an alternative number.
Wondering what is voip system and internet failure is all about, in a jiffy you would discover other ways to use your VoIP system without the internet.
How to keep your VoIP system working without the Internet
Internet failure is one of the banes of VoIP systems. But with certain schemes, your VoIP system will keep running even when the internet is down. Below are ways to keep your VoIP system running when the internet shutdown:
- • Backup or Seek an Internet Provider
One of the popular solutions to your VoIP system working when the internet is down is to rely on a separate broadband internet connection. Most VoIP systems often opt for two different ISP’s. Considering the losses that may occur during an internet downtime opting for a second internet connection is the best alternative.
Meanwhile, the beauty is that the second internet connection will allow your employee to make calls when the first connection goes off. In other words, as the first internet connection goes off the VoIP will switch to the internet connection automatically.
- • Redundancy Built-in System
Before you opt for a VoIP system provider, find out if they offer call continuity and system redundancy features. The continuity and system redundancy feature allows calls to be forwarded in real-time to a specific mobile phone assuming the internet fails.
With this system, none of your VoIP calls will be lost. Also, this pattern will allow your employees to access the VoIP system via any kind of mobile device whether or not the internet fails or not. Meanwhile, some continuity and redundancy systems have disaster routing. That way, if the internet is down by four seconds, the VoIP call will automatically be routed to any other alternative number provided by the customer.
Internet is working but your VoIP System is Not Responding
If your internet connection is working properly, the problem may be from your VoIP system. Most experts will recommend resetting your VoIP system if you notice that the fault is not from your internet.
If after resetting the VoIP system and it still not working then, then the fault may be coming from inside your office. If you can troubleshoot the problem yourself that would be fine. However, it’s best to contact your VoIP system provider.
Wrapping Up
An effective internet connection is the only way to keep your VoIP system working 24 h/24. Since the internet may fail due to certain reasons like weather etc., it is best to have more than two ISP’s. This would guarantee that your VoIP system is running consistently. Use the tips here to ensure your VoIP system is working all the time.
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