What does Customer Relationship Management mean?
Definitions for Customer Relationship Management
cus·tomer re·la·tion·ship man·age·ment
This dictionary definitions page includes all the possible meanings, example usage and translations of the word Customer Relationship Management.
Wikipedia
Customer relationship management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviors, from the perspective of the company. According to Gartner, the global CRM market size is estimated at $69 billion in 2020.
Wikidata
Customer Relationship Management
Customer relationship management is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
Numerology
Chaldean Numerology
The numerical value of Customer Relationship Management in Chaldean Numerology is: 8
Pythagorean Numerology
The numerical value of Customer Relationship Management in Pythagorean Numerology is: 2
Translations for Customer Relationship Management
From our Multilingual Translation Dictionary
- gestión de relaciones con clientesSpanish
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"Customer Relationship Management." Definitions.net. STANDS4 LLC, 2024. Web. 6 May 2024. <https://www.definitions.net/definition/Customer+Relationship+Management>.
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