Definitions for call center
call cen·ter

Princeton's WordNetRate this definition:0.0 / 0 votes

1. call center, call centrenoun

   a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)

WiktionaryRate this definition:0.0 / 0 votes

1. call centernoun

   A business location where a person can call for such things as customer service, to place an order, etc.

2. call centernoun

   A business location where large numbers of telemarketing calls are placed.

WikipediaRate this definition:0.0 / 0 votes

1. call center

   A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email.A call center was previously seen to be an open workspace for call center agents, with workstations that include a computer and display for each agent and connected to an inbound/outbound call management system, and one or more supervisor stations. It can be independently operated or networked with additional centers, often linked to a corporate computer network, including mainframes, microcomputer/servers and LANs. The contact center is a central point from which all customer contacts are managed. Through contact centers, valuable information can be routed to the appropriate people or systems, contacts can be tracked and data may be gathered. It is generally a part of the company's customer relationship management infrastructure. The majority of large companies use contact centers as a means of managing their customer interactions. These centers can be operated by either an in-house department responsible or outsourcing customer interaction to a third-party agency (known as Outsourcing Call Centres).

ChatGPTRate this definition:0.0 / 0 votes

1. call center

   A call center is a centralized office, department, or facility used for receiving or transmitting a large number of inquiries, typically through telephone interactions. It is managed by a company to administer incoming product or service support, information inquiries from consumers, or outgoing telemarketing, market research, or sales calls. Some call centers operate as multichannel contact centers, handling communications over various channels like email, chat, social media, and more.

Matched Categories

1. • Center

Anagrams for call center »

1. call centre

How to pronounce call center?

1. Alex

   US English

   David

   US English

   Mark

   US English

   Daniel

   British

   Libby

   British

   Mia

   British

   Karen

   Australian

   Hayley

   Australian

   Natasha

   Australian

   Veena

   Indian

   Priya

   Indian

   Neerja

   Indian

   Zira

   US English

   Oliver

   British

   Wendy

   British

   Fred

   US English

   Tessa

   South African

How to say call center in sign language?

Numerology

1. Chaldean Numerology

   The numerical value of call center in Chaldean Numerology is: 7

2. Pythagorean Numerology

   The numerical value of call center in Pythagorean Numerology is: 3

Examples of call center in a Sentence

1. Michael Marchand:

   We’re seeing traffic both on our website as well as the number of new applicants, and the call center has been getting a lot of calls, about 30 percent over where we were last year.

2. Lucas Vandenberg:

   If you’re not listening in social, it’s like telling your call-center staff to take the next month off.

3. Kawanna Shannon:

   From the front desk to the physicians to the nurses to the case managers to the call center, everyone involved is here for a purpose, what we do for a living ... is for the patients, and we're not going to allow anybody to stop that. ...There will be no head hanging. There will only be fight.

4. Marla Margolis:

   This was simply beyond the pale, i was beyond livid. It's one thing to have a lousy customer service experience and have it end with the disconnection of the call. It's quite another for a call center rep to have taken the following steps to send me this message.

5. Chairman Pai:

   Scammers often robocall us from overseas, and when they do, they typically spoof their numbers to try and trick consumers, call center fraudsters often pretend to be calling from trusted organizations and use pressure tactics to steal from Americans. We must attack this problem with every tool we have. With these new rules, well close the loopholes that hamstring law enforcement when they try to pursue international scammers and scammers using text messaging.

References

1. ^ Princeton's WordNet
   http://wordnetweb.princeton.edu/perl/webwn?s=call center
2. ^ Wiktionary
   https://en.wiktionary.org/wiki/Call_Center
3. ^ Wikipedia
   https://en.wikipedia.org/wiki/Call_Center
4. ^ ChatGPT
   https://chat.openai.com