A Short View of the Frauds and Abuses Committed by Apothecaries As well in Relation to Patients, as Physicians: And Of the only Remedy thereof by Physicians making their own Medicines.
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Changing How We Think about Difficult Patients: A Guide for Physicians and Healthcare Professionals
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The Best Patient Experience: Helping Physicians Improve Care, Satisfaction, and Scores (ACHE Management)
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What Patients Say, What Doctors Hear
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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
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Mastering Communication with Seriously Ill Patients: Balancing Honesty with Empathy and Hope
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What I Say: Conversations That Improve the Physician-Patient Relationship
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Let Me Help: The Best Decisions Begin With Kindness
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By the Bedside of the Patient: Lessons for the Twenty-First-Century Physician
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Following the Great Physician: A Doctor's Guide to Trusting God and Serving Patients
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