What does Enterprise Feedback Management mean?

Definitions for Enterprise Feedback Management
en·ter·prise feed·back man·age·ment

This dictionary definitions page includes all the possible meanings, example usage and translations of the word Enterprise Feedback Management.

Wiktionary

  1. enterprise feedback managementnoun

    An integrated approach to the management of all forms of feedback available to an organisation; especially that via online surveys.

Wikipedia

  1. Enterprise feedback management

    Enterprise feedback management (EFM) is a system of processes and software that enables organizations to centrally manage deployment of surveys while dispersing authoring and analysis throughout an organization. EFM systems typically provide different roles and permission levels for different types of users, such as novice survey authors, professional survey authors, survey reporters and translators. EFM can help an organization establish a dialogue with employees, partners, and customers regarding key issues and concerns and potentially make customer-specific real time interventions. EFM consists of data collection, analysis and reporting. Modern EFM systems can track feedback from a variety of sources including customers, market research, social media, employees, vendors, partners and audits in a privatized or public manner.EFM systems can be applied by companies operating in different fields: e.g., systems provided by Confirmit, CXGroup, InMoment, MaritzCX, Clarabridge, Medallia, NICE Systems, Netigate, Qualtrics, QuestBack, Verint, QuestionPro, Zoho Survey, Qwary are used by more than half of the Fortune 100 companies from business services, consumer goods, financial services, government and public services, healthcare, manufacturing, media and communication, non-profit and other associations, research and professional services, retail, technology, and travel, hospitality, and restaurants industries.

Wikidata

  1. Enterprise feedback management

    Enterprise feedback management is a system of processes and software that enables organizations to centrally manage deployment of surveys while dispersing authoring and analysis throughout an organization. EFM systems typically provide different roles and permission levels for different types of users, such as novice survey authors, professional survey authors, survey reporters and translators. EFM can help an organization establish a dialogue with employees, partners, and customers regarding key issues and concerns and potentially make customer specific real time interventions. EFM consists of data collection, analysis and reporting. Modern EFM systems can track feedback from a variety of sources including customers, market research, social media, employees, data collection, vendors, partners and audits. Prior to EFM, survey software was typically deployed in departments and lacked user roles, permissions and workflow. EFM enables deployment across the enterprise, providing decision makers with important data for increasing customer satisfaction, loyalty and lifetime value. EFM enables companies to look at customers "holistically" and to better respond to customer needs.

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Numerology

  1. Chaldean Numerology

    The numerical value of Enterprise Feedback Management in Chaldean Numerology is: 8

  2. Pythagorean Numerology

    The numerical value of Enterprise Feedback Management in Pythagorean Numerology is: 7

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"Enterprise Feedback Management." Definitions.net. STANDS4 LLC, 2024. Web. 28 Mar. 2024. <https://www.definitions.net/definition/Enterprise+Feedback+Management>.

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